Search for tag: "ticket"
Transition from ServiceNow to TeamDynamixTDX-20230606Presenter: Filomena Cartwright, Sam Litfin Information Technology Services is excited to go live with SUNY Empire's new service management system, Team Dynamix. This presentation will review how…
From Joel Glastetter
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Viewing Tickets in the Client PortalThis video will explain how all users can view their submitted tickets in the teamdynamix client portal
From Adam Deyglio
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Student option for Submitting a ticket using the Client PortalThis video will explain how students will submit incidents in the Teamdynamix client portal
From Adam Deyglio
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Employee option for Submitting a ticket using the Client PortalThis video will explain how employee's and staff will submit an incident in the Teamdynamix client portal
From Adam Deyglio
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Digital Learning Environment (DLE): Briefing Session - 06/28/2022SUNY Empire’s Digital Learning Environment (DLE) Communications Subcommittee will host monthly briefings to update the college community on the transition to our new learning management…
From Lindsay Bryde
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AC CC1 Assessing Our Momentum How Does the Work of the Process Improvement System Benefit Our StudentsAC CC1 Assessing Our Momentum How Does the Work of the Process Improvement System Benefit Our Students
From Kevin Bane
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8/26/21 - Frequently Asked Questions for Success in MoodleThe EdTechs will present answers to the top questions that we get each semester from faculty and students alike. We will be looking at proactive things you can check and setup in the…
From Lindsay Bryde
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