Search for tag: "ticket"

Transition from ServiceNow to TeamDynamixTDX-20230606

Presenter: Filomena Cartwright, Sam Litfin Information Technology Services is excited to go live with SUNY Empire's new service management system, Team Dynamix. This presentation will review how…

From  Joel Glastetter 52 plays 0  

Viewing Tickets in the Client Portal

This video will explain how all users can view their submitted tickets in the teamdynamix client portal

From  Adam Deyglio 207 plays 0  

Student option for Submitting a ticket using the Client Portal

This video will explain how students will submit incidents in the Teamdynamix client portal

From  Adam Deyglio 129 plays 0  

Employee option for Submitting a ticket using the Client Portal

This video will explain how employee's and staff will submit an incident in the Teamdynamix client portal

From  Adam Deyglio 131 plays 0  

TeamDynamix Client Portal Overview

This video will give users an idea of the TeamDynamix user interface

From  Adam Deyglio 291 plays 0  

Digital Learning Environment (DLE): Briefing Session - 06/28/2022

SUNY Empire’s Digital Learning Environment (DLE) Communications Subcommittee will host monthly briefings to update the college community on the transition to our new learning management…

From  Lindsay Bryde 113 plays 0  

AC CC1 Assessing Our Momentum How Does the Work of the Process Improvement System Benefit Our Students

AC CC1 Assessing Our Momentum How Does the Work of the Process Improvement System Benefit Our Students

From  Kevin Bane 40 plays 0  

8/26/21 - Frequently Asked Questions for Success in Moodle

The EdTechs will present answers to the top questions that we get each semester from faculty and students alike. We will be looking at proactive things you can check and setup in the…

From  Lindsay Bryde 70 plays 0