Search for tag: "ticket"

Transition from ServiceNow to TeamDynamixTDX-20230606

Presenter: Filomena Cartwright, Sam Litfin Information Technology Services is excited to go live with SUNY Empire's new service management system, Team Dynamix. This presentation will review how…

From  Joel Glastetter 6 plays 0  

Viewing Tickets in the Client Portal

This video will explain how all users can view their submitted tickets in the teamdynamix client portal

From  Adam Deyglio 39 plays 0  

Student option for Submitting a ticket using the Client Portal

This video will explain how students will submit incidents in the Teamdynamix client portal

From  Adam Deyglio 20 plays 0  

Employee option for Submitting a ticket using the Client Portal

This video will explain how employee's and staff will submit an incident in the Teamdynamix client portal

From  Adam Deyglio 28 plays 0  

TeamDynamix Client Portal Overview

This video will give users an idea of the TeamDynamix user interface

From  Adam Deyglio 63 plays 0  

Digital Learning Environment (DLE): Briefing Session - 06/28/2022

SUNY Empire’s Digital Learning Environment (DLE) Communications Subcommittee will host monthly briefings to update the college community on the transition to our new learning management…

From  Lindsay Bryde 75 plays 0  

AC CC1 Assessing Our Momentum How Does the Work of the Process Improvement System Benefit Our Students

AC CC1 Assessing Our Momentum How Does the Work of the Process Improvement System Benefit Our Students

From  Kevin Bane 9 plays 0  

8/26/21 - Frequently Asked Questions for Success in Moodle

The EdTechs will present answers to the top questions that we get each semester from faculty and students alike. We will be looking at proactive things you can check and setup in the…

From  Lindsay Bryde 33 plays 0  

Getting to Your Courses

Accessing your Moodle courses at SUNY Empire State College

From  Michael Fortune 167 plays 0