Search for tag: "request"
Transition from ServiceNow to TeamDynamixTDX-20230606Presenter: Filomena Cartwright, Sam Litfin Information Technology Services is excited to go live with SUNY Empire's new service management system, Team Dynamix. This presentation will review how…
From Joel Glastetter
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Viewing Tickets in the Client PortalThis video will explain how all users can view their submitted tickets in the teamdynamix client portal
From Adam Deyglio
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Submitting Service Requests using the Client Portal StudentThis video will explain how students can submit service requests in the teamdynamix client portal
From Adam Deyglio
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Submitting Service Requests using the Client Portal Faculty & StaffThis video will explain how faculty and staff will submit service requests in teamdynamixclient portal
From Adam Deyglio
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Ordering a TranscriptTakes students through the steps to placing an order for an official transcript
From Holly Bates
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Face-to-face Meetings in MS Teams webinar - 06/23/2020This webinar will be looking at all the essentials and new options available to organize, inform, and engage your participants when conducting meetings. The presentation will include a walkthrough…
From Michael Fortune
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Preparing to teach remotely webinar - 03/11/2020This webinar is designed to assist faculty who wish to make the transition from in-person study groups to a virtual environment. We will be reviewing tools and best practices for online…
From Michael Fortune
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Alternative Textbook RequestsThis video walks students through the online application for alternative textbooks form that must be completed for the Office of Accessibility Resources and Services to process requests for textbooks…
From Melissa Zgliczynski
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Accessibility Resources and Services OverviewOffice of Accessibility Resources and Services overview for new students (can be used at Orientation) or current students who are not registered with our office
From Melissa Zgliczynski
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How to Request an Educational Technologist ConsultationThis tutorial reviews how to request an Educational Technologist consultation using the Service Catalog request form.
From Michael Fortune
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