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29:17 Sharing Research and Student Work Through Empire… Sharing Research and Student Work Through Empire State University Library-20230607	Sharing Research and Student Work Through Empire State University Library-20230607 Presenter: Shannon PrittingThe Empire State University Library has an institutional repository and support services where faculty can post appropriate versions of publications. In addition, the… power of virtual connections library repository access faculty content lot things empire students journal student repositories author publishing peer institutions slide memo articles questions From Joel Glastetter 1 plays 0
38:49 Transition from ServiceNow to… Transition from ServiceNow to TeamDynamixTDX-20230606	Transition from ServiceNow to TeamDynamixTDX-20230606 Presenter: Filomena Cartwright, Sam Litfin Information Technology Services is excited to go live with SUNY Empire's new service management system, Team Dynamix. This presentation will review how… its team dynamics service request knowledge base power of virtual connections ticket team dynamics knowledge client side technician chat questions articles thing option base status bit field lot students technicians options From Joel Glastetter 6 plays 0
01:35 TeamDynamix Client Portal Overview TeamDynamix Client Portal Overview	TeamDynamix Client Portal Overview This video will give users an idea of the TeamDynamix user interface portal client desk empire request team representative base knowledge features students dot ticket dynamics agent chat articles answer issue side From Adam Deyglio 66 plays 0 Creative Commons Attribution License
01:10:59 AC PS Registrar's Office Back to Basics AC PS Registrar's Office Back to Basics	AC PS Registrar's Office Back to Basics AC PS Registrar's Office Back to Basics all college 2022 registration students student lot things faculty questions articles person registrar guide amanda presentation step resources slide college issue staff anthony From Kevin Bane 11 plays 0